For plumbing, electrical, HVAC and landscaping businesses with 5 to 50 field employees
You were on a roof. The next job called anyway.
Answering the phone is table stakes. Getting paid is the job. Voicenest texts back every missed call and web inquiry, offers real appointment times, follows up the estimates that went quiet, gets emergencies to a person, and shows you each month which paid invoices it brought in. A named person sets it up and tunes it every week.
- 7:42 AMMissed call. Caller hung up while your crew was on a job. A text went back: "Sorry we missed you. Want a time today or tomorrow?"
- 8:10 AMBooked. Same caller picked Thursday 8 to 10 AM from your real schedule. A water heater replacement.
- 11:25 AMEstimate follow-up. A panel upgrade estimate had no reply for 6 days. A friendly check-in went out with your approved wording.
- 2:03 PMEmergency. "Water's coming through the ceiling." Routed straight to your on-call tech, with a one-line summary first.
- 4:48 PMPaid. Invoice paid: $1,240. Traced back to a missed call from two weeks ago.
See the whole workflow in 80 seconds
From the first missed call to the paid invoice, and what the 2× guarantee covers.
Sample screens and figures in the video are illustrative. The voiceover is computer-generated (Piper, LibriTTS-R voice, CC BY 4.0).
Read the transcript
You were on a roof. The next job called anyway. The call goes unanswered, the estimate goes quiet, and nobody can say what it cost you.
Voicenest Trades starts with a simple keypad menu. Press 1 for a new job or an emergency, and every phone on your crew rings at once. No robot in the way.
If nobody can pick up, the caller gets a text back within a minute. So does every web inquiry, with an easy way to book.
Existing customers can press 2. The assistant tells callers it's an AI, answers from your own playbook, and offers real times from your schedule. It never quotes a price.
Then the part most tools skip. Every open estimate gets polite follow-ups in your wording, on day 1, 3 and 7, and they stop the moment the customer replies.
Every month, you get a report that matches paid invoices back to the call, text or form they came from. Revenue, not call counts.
Try it for 60 days for $1,500. If the revenue we trace is under $3,000, twice the fee, you choose: month 3 free, or we refund the difference.
Keep going at $299 a month, with half the pilot fee credited. A named person sets it up and tunes it with you every week, and one tap switches it off.
Voicenest Trades. Apply for a founding-partner place at trades.voicenest.app.
What you're missing
A missed call becomes someone else's job
When nobody picks up, most callers try the next shop on the list. A voicemail rarely wins them back.
Estimates go quiet
You wrote the estimate, then the day got busy. Without a follow-up, a yes that was close often turns into silence.
Nobody knows what it's worth
Answering tools report calls handled. Few tell you which of those calls turned into a paid invoice.
Estimate what slips away each month
Move the sliders to match your shop. The math runs in your browser.
- From missed calls, per month
- $7,794
- From quiet estimates, per month
- $1,080
- Per year, both together
- $106,488
An estimate from your own inputs, not a promise. Nothing you enter is stored or sent.
Apply for the pilotWhat it does
Most answering tools stop when the call ends. Voicenest keeps going until the invoice is paid.
Text back every missed call
When you can't answer, the caller gets a text within moments, with a way to book or ask for a call back.
Answer web inquiries fast
Form fills from your website get the same quick text reply, not an email that sits until tonight.
Offer real appointment times
Times come from your field-service or scheduling software, so nobody books a slot your crew can't make.
Chase every open estimate
Estimates with no reply get polite, scheduled follow-ups in your wording, and stop the moment the customer answers.
Get emergencies to a person
Leaks, no heat, sparking panels, a tree down on a driveway: your on-call rules decide who gets the call, with a one-line summary before they pick up.
Prove it in dollars
A monthly report matches conversations to paid invoices in your accounting package, so you see revenue, not call counts.
How it works
Connect your tools
We connect your phone line, your field-service or scheduling software and your accounting package. Nothing changes for your customers yet.
Write your playbook together
In one working session we agree what counts as an emergency, who is on call, which jobs to book, and every text template. You approve each one.
We run it and report back
Your named Voicenest contact watches it daily, tunes it weekly with you, and sends a revenue report each month.
Why Voicenest
AI receptionists, whether built into your software or sold on their own, are good at answering. The money is in what happens after.
| What you get | Typical AI receptionist | Voicenest Trades |
|---|---|---|
| Answers calls around the clock | Yes | Yes |
| Texts back missed calls and web inquiries | Sometimes | Yes, within moments |
| Offers real times from your schedule | Varies | Yes |
| Follows up open estimates | Usually not | Yes, until they answer |
| Emergency routing to a person | Varies | Yes, by your on-call rules |
| Reporting | Calls and minutes | Revenue traced to paid invoices |
| Setup and tuning | You configure it | A named person, every week |
Your monthly revenue report
What lands in your inbox each month. This is the layout; your numbers come from your own software.
- Missed calls texted back
- [#]
- Jobs booked from those texts
- [#]
- Web inquiries answered
- [#]
- Estimates followed up
- [#]
- Estimates won after follow-up
- [#]
- Emergencies routed to your team
- [#]
- Paid invoices traced to Voicenest
- $[amount]
Guardrails you control
You approve every template
No text goes to a customer in wording you haven't signed off.
Callers know it's AI
The assistant says it's an AI and that calls are recorded, every time.
Texts only with consent
We text people who contacted you first or agreed to hear from you, and STOP always works.
No pricing promises
It never quotes prices, discounts or warranties. Those stay with your team.
Your data stays yours
Customer records, recordings and reports belong to you. Ask, and we export or delete them.
One-tap kill switch
Send every call straight to your phone in one step, any time, no ticket needed.
The 60-day founding-partner pilot
60 days for a one-time $1,500, backed by a revenue guarantee. A small number of shops, and a clear decision at the end.
Weeks 1 to 2
Set up
Connect your tools, write the playbook together, run test calls and texts with your team.
Weeks 3 to 8
Live
Missed-call text-back, estimate follow-up and emergency routing run every day. Weekly tuning call with your Voicenest contact.
Day 60
Decide
Review the revenue report together. Continue at $299 a month with $750 credited, or stop with no penalty.
The 2× revenue guarantee
If revenue traced to Voicenest is under $3,000, twice the pilot fee, by day 60, you choose: month 3 free, or we refund the difference, up to the full $1,500.
Keep going after day 60 and half the pilot fee, $750, comes off months 3 and 4.
Traced revenue means invoices paid in your accounting package for jobs that started with a conversation Voicenest handled: a missed-call text-back, a web inquiry or an estimate follow-up. You see every one in the monthly report.
Apply for the pilot
Takes about a minute. We reply within one business day.
We'll be in touch within one business day. A copy of your answers is on its way to your inbox.
Questions
Keep it if it answers well. Most answering tools stop when the call ends. Voicenest handles what comes after: texting back the calls nobody caught, following up quiet estimates, and showing which conversations became paid invoices. In the pilot we look at how your current setup fits and tell you plainly if we'd overlap.
We connect to common field-service, scheduling and accounting tools. Tell us what you use in the application. If we can't connect to something you rely on, we'll say so before you pay anything.
You define what counts as an emergency and who is on call. Those calls go to a person, with a one-line summary before they pick up. If nobody answers, the caller is told someone will call back and your team gets an alert.
Yes. The assistant says it's an AI and that calls are recorded. Texts only go to people who contacted you or agreed to hear from you, and every text honors STOP.
The pilot is a one-time $1,500 for 60 days. If revenue traced to Voicenest is under $3,000 by day 60, you choose month 3 free or a refund of the difference, up to the full fee. If you continue, $750 of the pilot fee comes off months 3 and 4. Or stop at day 60 with no penalty.
You own your customer records, recordings and reports, and we'll export or delete them on request. A kill switch sends every call straight to your phone in one step, any time.
Stop losing the jobs you already earned.
Founding-partner places are limited so each shop gets real attention, and every pilot is backed by the 2× revenue guarantee.
Apply for the pilot